Israel hotels for Jerusalem and Tel Aviv

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FAQ



When is my credit card charged?
What is your cancellation policy?
Is it safe to buy online?
Contact Us
Local Support
Lower Prices
Availability of Rates
Special Rates

When is my credit card charged?

Our local Israel travel representative will charge your credit card in $ US for the hotel room about 7 working days before your arrival.




What is your cancellation policy?

We will reserve a hotel based upon the information you submit. We process all reservations free of charge. However, if you cancel your reservation up to 7 working days before your scheduled arrival, we will charge you $20 US administration fee. If you cancel your reservation less than 7 working days before your stay or if you do not show at the hotel, you will be charged a fee which may exceed 100% for the first unused night.

If you need to change your reservation (even when you are already at the hotel), you have to contact the travel agency  that represents our service. Full contact information will be provided to you in your E-mail hotel confirmation. If you do not notify the travel agency specified in your hotel confirmation of any changes, you are liable for the full amount based on your original hotel reservation request.




Is it safe to buy online?

We solved this problem by setting up a secure server that encrypts your information while in transit over the Internet.


Contact Us

Please feel free to contact us at anytime before or after you make a reservation.

Our personal service commitment means that you can reach us via email or telephone (if necessary, please leave a message and we will get back to you as soon as possible).

Email us at:

info@israelexplore.com

Call us at:

1 866 383 6130 from the USA toll free  / +972 3 694 7778 from outside the USA




Local Support

From the moment you submit your reservation request, to when you arrive in Israel and depart to go home, you have a team of travel specialists at your disposal.

Full local contact information will be provided to you in your email hotel confirmation. 

What that means to you is that you can sleep easy at night knowing that you have professional assistance when you are traveling abroad.




Lower Prices

Through our local service provider in Israel, we confirm a large number of hotel reservations each day.

This large volume of confirmations allows us to negotiate special rates which we pass on directly to you.


Availability of Rates

Rates are valid only for tourist holding a foreign passport meeting the following conditions.

A tourist is a person who entered Israel with a foreign passport and his passport was stamped with Visa class B1, B2 or B3.

All other persons entering Israel including those with dual citizenship are subject to V.A.T.




Special Rates

As a special offer to our value customers we are offering an additional discounts on all listed prices in this website. The price reduction will be given by our agent upon confirmation of your reservation request.

We will not be under sold. We will beat any published internet price.

What are the requirements for claiming the Best Price Guarantee?

1. You must have already booked a reservation.
2. Your request must be submitted within 24 hours of the confirmed booking.
3. The lower rate must be available for booking with identical specifications of the original request (e.g.: same hotel, same date and same room type).

This is a limited time offer.